Shipping Policy

SHIPPING RATE

Malaysia Flat Rate – RM10.00
Singapore Flat Rate – RM60.00
Taiwan Shipping Rate – Based on item weight
Hong Kong Shipping Rate – Based on item weight

Kindly contact Customer Service for International Shipping at WhatsApp +6017-6899675.

 

DELIVERY TIME

Once orders are processed, your order will be shipped and delivered to your doorstep within 10 working days from the date you made your order.

You may experience extended lead times for shipping so please allow 3 to 5 extra working days for orders to be shipped due to the Covid-19 pandemic.

Delivery will be delayed for Sabah & Sarawak due to MCO / CMCO / EMCO, sorry for the inconvenience caused.

TRACKING INFORMATION

In order to track your order, please kindly check your confirmation email to get your tracking number or message from your registered contact number via EasyParcel Courier Service Platform.

Your order can be checked by visiting the website of the courier service.

As a precaution, please keep your receipt of your order. If the tracking number shows “tracking number invalid” or “tracking number not found”, most likely the parcel status is not updated by the courier service yet. You can check again the next day.

CUSTOMER SERVICE

If your item has a defect or is missing from your order, please kindly contact.
Customer Service at WhatsApp +6017-6899675 or direct message @dissyco at Instagram.